Common Web Hosting Problems and How to Fix Them
Whether you are an entrepreneur, the owner of a small business, or a hobbyist, it is quite likely that you would wish to promote your work on a website. It is good that establishing a partnership with one of the most renowned web hosting businesses is not overly difficult. However, finding solutions to the myriad web hosting troubles that you may encounter when running your own website is the most challenging component of the process.
Don’t be concerned; we’re here to help. Our experiences have well equipped us in the process of fixing slow load speeds and identifying what to do when you surpass shared hosting plans. This expertise is supported not just by a group of academics, but also by the personal time and money we have put in our own websites.
We understand that you cannot afford for your website to collapse, and we also understand why it is critical to act quickly if you are experiencing troubles with hosting your own website. A website that is sluggish and has frequent downtime will not impress Google, and it is especially vital for businesses to have a high rating on Google. Continue reading to discover more about the most common web hosting issues and how to quickly resolve them.
1. Slow loading times
A sluggish website is the only thing worse than an offline one. If they can’t find what they’re looking for promptly, visitors will soon abandon your website. The data on website load times is glaringly obvious: users detest pages that take a long time to load. Not only do they immediately take away from your prospective lead or transaction, but they also negatively impact your website’s ranking in Google’s eyes due to a low “bounce rate.”
How to correct It
Making little adjustments to your graphics might solve the problem if you find that your website loads more slowly than a tram going uphill. Image optimisation may significantly improve the functionality of your website!
To guarantee that the photos on your website load rapidly on the user’s screen, make sure the image files are small. For e-commerce websites, which probably store more photographs than others, this is especially crucial.
Ideally each individual picture should have a maximum size of 20MB and an optimal size of no more than 500KB. Make sure the picture dimensions are maintained at 640 x 320 pixels for mobile devices and between 1500 and 2500 pixels for desktops in order to do this.
To do this, you don’t even need to pay a Photoshop wizard: Two excellent free internet applications that can aid with picture scaling are Kraken.io and Optimizilla. Additionally, you can make sure that any picture you want to add to your website is appropriately scaled before it is posted by using a WordPress plugin like Smush or Imagify.
Generally speaking, original photos may be compressed to 80% quality without sacrificing high-definition standards. Lazy Load is another highly recommended plugin. This ingenious technology allows your website to prioritise the pictures it loads in order to increase speed by telling it to wait to load them until the visitor is closer to the area of the page, they are appearing in.
Finally, make sure you’re using the most recent version of the hosting plan that powers your website. This will assist in making sure that issues aren’t impeding the functionality of your website.
2. Errors in servers and downtime
We have all experienced this: you believe you have found the article that will help you win the office fantasy league for the upcoming season, but when you click the link, all you get is a 503 error, which indicates that the page or website you are attempting to access is unavailable.
This is sometimes referred to as “downtime,” and it is a complete disaster for building your website’s credibility with both Google’s algorithm and your target audience.
How to correct It
Selecting a web hosting company with a good uptime rating is the easiest approach to minimise downtime. Selecting the best web hosting provider appears to be difficult because the majority of the top contenders in our evaluation are above 99.9% uptime.
Regardless of the company you choose, you must ensure that you closely check your uptime. It’s worth looking into because all of the companies we suggest have uptime monitoring available, even if it might not be turned on by default. After it’s enabled, you can view the data specific to your site and, depending on your provider, you may even be able to set up notifications to notify you when there is any downtime. For example, once enabled, the host should provide all the necessary information on a single dashboard.
3. PCI Compliance and Security
Your website’s success depends critically on its security. A security compromise can have disastrous consequences, especially for e-commerce enterprises. Malware or assaults can have a negative impact on your organisation by reducing client trust and causing lost earnings, customer data loss, website downtime, and significant time and financial losses.
Although website security might be confusing, there are a few easy steps you can take to protect your website and lessen your exposure to online fraud.
How to correct It
First and foremost, you should pick a web hosting company that has a strong security stance. Verifying that you have installed an SSL certificate, which encrypts data travelling through your website, including payment and login information, is another quick and simple fix.
Beyond this, every website that hopes to engage in e-commerce will have to learn about the intricate realm of PCI compliance. The Payment Card Industry Data Security Standard, or PCI for short, is a set of stringent security requirements that are required for any websites that exchange cardholder data in order to protect it.
Using a website builder is the simplest way to avoid this as they handle the tedious process of being PCI compliant for you.
Using a third-party payment processor like PayPal or Stripe is an additional choice. Though they also take a share of the transaction in return for facilitating the sale, the well-known suppliers all take care of PCI compliance for you.
But not everyone will be interested in this, which is where ecommerce plugins come in useful. Ecommerce plugins for WordPress are intended to execute part of the labour-intensive work for you and your website, much like other plugins.
WooCommerce is the one we suggest most frequently. You must have WooCommerce Payments add-on installed on your Woo-powered digital store in order to accept PCI safe payments directly through WooCommerce. As an alternative, WooCommerce connects cleanly with outside vendors such as those listed above. You may read our comprehensive WooCommerce review to find out more.
4. Limited Resources: High Traffic and Shared Hosting
Since shared hosting is the least expensive option for getting your website online, many individuals choose to launch their new website on one of these plans. It is, however, also the most constrained, which may become problematic as traffic volumes increase. Your website may be failing or underperforming because it has surpassed its hosting plan!
Scalability is essential, and if your company reaches a certain size, shared hosting solutions might not be able to handle the heavy traffic loads you’re seeing.
How to correct It
It’s time to switch to a more sophisticated hosting package when this occurs. VPS hosting is often the next step up from shared hosting, but if you want even more room to expand, you could require dedicated server hosting. This is when you don’t have to worry about using up all of the bandwidth because your website effectively hires a server to itself.
Make sure your new plan includes the resources you need to maintain your site, though, regardless of the host you select. For instance, your next plan should have more bandwidth to counteract any issues that may arise from your present plan’s inability to handle high traffic volumes.
5. Insufficient Assistance and Support
Maintaining a website isn’t always easy, so you should choose a hosting company that provides you with high-quality assistance when things don’t go as planned. In particular, you should choose a provider who provides email support requests, live online chat, 24/7 assistance, and other essential help services in case something doesn’t go as planned.
On the other hand, you can feel alone while attempting to handle technical problems if you can’t get in touch with your web host, if its help centre is a desolate wasteland of out-of-date manuals, or if queries you post on the forum go unanswered for years. Not to mention the consequences for your company if you are unable to resolve other problems or downtime, this may be rather distressing!
How to correct it
In the realm of web hosting, troubleshooting is both anticipated and necessary. It is quite acceptable to demand that your hosting provider respect your time and act quickly to restore your service in the event that there is an interruption. In the event that your hosting company is unable to control an outage, they ought to be accommodating and understanding of your circumstances at all times.
The more avenues for assistance, the better. Modern managed web hosting very much always comes with round-the-clock assistance, with fair accommodations for peak shopping season usage.
6. Inadequate Scalability
Ideally, your web host will enable your service to expand together with your organisation very easily. The ease of rapid and easy scaling of cloud services is one of their main selling factors. Cloud technology facilitates the on-demand allocation of additional resources to your service and offers a seamless, migration-free path for permanent service upgrades or downgrades.
Before pressuring you to relocate if you’re married to a non-cloud solution, your hosting company need to be talking to you about your choices. Before upselling, reputable hosting companies search for methods to enhance their offerings. If a migration is required, they listen to your demands, are open and honest about the process, and keep you updated at every stage.
How to correct it
Most of the time, cloud hosting is the solution. Yes, it usually costs a bit more than hosting that isn’t in the cloud, but you get freedom in return. When your company expands and your website can no longer accommodate it, it will be easier to migrate and respond better to unexpected spikes in traffic.
Managing a website is not only a gratifying endeavour, but it is also necessary for achieving success in the current digital environment. Nevertheless, things are not always going to go smoothly. Whether you are experiencing security difficulties, slow load times, or skyrocketing hosting prices, you are not alone. We have compiled these answers to assist you feel confidence in your ability to resolve the challenges that you are experiencing.
BigRock is a reliable domain, web security and web hosting provider that offers 99.9% uptime, 24/7 support, high scalability and performance. In case you have any doubts, queries or feedback for this article, please share them in the comments section below.