Question 1

What is Shared Hosting?

Accepted Answer

Shared Hosting is a widely popular option for any business or personal website that is just getting started online, is smaller in size, does not attract a large amount of traffic, or requires cost-effective hosting solutions. It allows multiple websites to share one physical web server and its resources, thus, reducing the hosting cost for all of them.

Question 2

What is Linux Shared Hosting?

Accepted Answer

Linux is a Unix-like, open-source operating system for servers, computers, mobile devices, and more. Linux Hosting allows you to use the best features and software including MySQL, PHP, Python, Ruby, SSH and more and provides top-notch security and stability. If you’re looking for a user-friendly and highly cost-effective variant of web hosting that can lay a strong foundation for your business online, you can go for Linux Shared Hosting. It allows you to have a private space with required resources at a fraction of the price as it hosts multiple websites on a single physical server.

Question 3

What is the difference between Linux Hosting on India and US servers?

Accepted Answer

The geographic location of the server is the only difference. The server location determines the website latency (i.e. the load time of your website for your clients). If your visitors are in the Indian subcontinent or the Asia-Pacific region, it would be ideal to choose the India server location. If your visitors are in the United States or nearby countries, it would be ideal to opt for a U.S. server location instead.

Question 4

Is Cloud Hosting better than Shared Web Hosting?

Accepted Answer

In the Shared Web Hosting service, all the resources are shared between websites, making it an affordable option, especially for small businesses. Cloud Hosting offers many benefits and can be seen as advantageous. The power of cloud technologies helps ensure scalability in case of traffic spikes. Additionally, full SSD storage provides better performance and stability. Lastly, dedicated RAM and CPU cater to resource-hungry websites.

Question 5

How do I choose between Linux and Windows Shared Website Hosting?

Accepted Answer

While there are multiple parameters that will determine your decision, certain server-side applications require specific support from Linux or Windows. For applications written in ASP, ASP.NET, IIS or MSSQL, Windows Shared Hosting is a good fit. For sites written in HTML/ CSS, PHP or regular WordPress websites, Linux hosting would be ideal.

Question 6

How can I build my website?

Accepted Answer

You can build your website in multiple ways. Softaculous, a script library that automates the installation of web applications such as WordPress, Joomla, Drupal etc. is included in your Linux Shared Hosting plan. Additionally, you can upload custom code written in PHP, Python, Ruby, HTML/CSS etc.

Question 7

Can I transfer my existing website to BigRock?

Accepted Answer

Yes, you can migrate your Linux Shared Web Hosting package from another web hosting provider to BigRock. Simply follow the steps mentioned here. For further details, please contact our support team.

Question 8

Can I host multiple websites within one Shared Hosting plan?

Accepted Answer

Yes, you can host multiple websites on unlimited hosting plans. Pro Plan allows to add unlimited secondary domains through your hosting control panel.

Question 9

Does the Control Panel include a website builder?

Accepted Answer

Yes, the control panel includes a website builder, SitePad. It is a drag-and-drop editor to publish static content to your hosting account through FTP. This can be enabled through 'Softaculous'.

Question 10

Is SSH access available with Shared Hosting?

Accepted Answer

Yes, SSH access is available with Linux Shared Hosting.

Question 11

Is Email hosting included in my plan?

Accepted Answer

Yes, Email hosting is included in your Linux Shared Hosting package. You can create multiple email accounts as mentioned in your package. There is a 10GB email storage limit. Should you need more advanced email solutions, you can buy either Google Workspace or our Business Email Hosting.

Question 12

What is the backup policy? How can I get website backup?

Accepted Answer

While it is advisable to keep copies of your website files and database, you can get the regular backups of your website with CodeGuard, the backup solution. When you buy a hosting plan, you can add it too.

Question 13

What is Softaculous and How Do I Use It?

Accepted Answer

Softaculous, a script library that automates the installation of web applications such as WordPress, Joomla, Drupal etc. is included in your Linux Shared Hosting plan. It is a 1-click installer. To install apps through Softaculous, you need to: Step 1: Log into 'Softaculous Apps Installer' through your cPanel. Step 2: Select the application you wish to install and press 'Install'

Question 14

How to install WordPress using Softaculous?

Accepted Answer

To install WordPress with Softaculous, you need to: Step 1: Log in to your hosting control panel Step 2: Head to the 'Software' section and click 'Softaculous Apps Installer' Step 3: Select 'WordPress' and click 'Install Now' Step 4: Fill the necessary details and hit 'Install'

Question 15

What is CloudFlare?

Accepted Answer

CloudFlare is an industry-leading Content Delivery Network (CDN) provider. It boosts and secures your website by acting as a proxy between your website visitors and BigRock servers. It is best used when the website has a distributed audience and needs faster page load speeds. Additionally, you can protect your website from malicious visitors & secure it with DDOS mitigation and Web Application Firewall (WAF).

Question 16

How do I enable CloudFlare on my website?

Accepted Answer

To enable CloudFlare, you will need to: Step 1: Log in to your control panel Step 2: Head to the ‘Software’ section and hit 'CloudFlare' Step 3: Create an account, add your website and follow the procedure

Question 17

Is there a Money Back Guarantee?

Accepted Answer

Yes, we offer a 30-day Money Back Guarantee and that's why BigRock is the best-shared hosting provider.

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