Guidelines for Secure and Effective Email Sending

How to add DNS records under the BigRock DNS panel

Add or edit DNS records under the BigRock DNS panel associated with the BigRock nameservers.

Enable Auto Renew for Your BigRock Orders

This article will help you to enable auto-renew on your BigRock account

Moving an Order from one Customer Control Panel to another

This article provides a complete guide to moving a domain or order to another BigRock customer account. It outlines the required checklist, step-by-step process, supported and unsupported scenarios, domain-specific exceptions, and contact detail rules. It also explains common reasons why a move may fail, related error messages, and how to resolve them, along with important notes on product limitations and configuration impacts.

How to Fix the MySQL "max_user_connections" Error

This article explains the "max_user_connections" MySQL error and how to fix it on shared and VPS/Dedicated servers. On shared hosting, the limit is fixed at 150 and cannot be increased, so the fix focuses on reducing database load. On VPS/Dedicated servers, there's no fixed cap, and the limit is raised manually via terminal.

.IN | .भारत Domain Name Rules and Requirements

Finding Nameservers and DNS Records in BigRock Hosting

Quick guide to locating nameservers and DNS records in BigRock hosting.

BigRock – Money Back Policy

This article outlines BigRock’s 30-day Money Back Policy, specifying that only first-time accounts are eligible for refunds. It clarifies that renewals, auto-renewals, combo offers, upgrades, and downgrades are not covered under the refund policy. Additionally, while hosting plans deleted within the refund period may be eligible for a refund (including bundled add-ons), separately purchased add-ons such as Dedicated IP, Privacy Protection, cPanel License, WHM License, WHMCS License, and SAN Storage are non-refundable upon deletion.

.IN | .भारत Domain Name eKYC Verification

How do I change the Primary domain of my hosting plan?

Steps to change the primary domain of a shared hosting plan