BigRock – Money Back Policy
This article outlines BigRock’s 30-day Money Back Policy, specifying that only first-time accounts are eligible for refunds. It clarifies that renewals, auto-renewals, combo offers, upgrades, and downgrades are not covered under the refund policy. Additionally, while hosting plans deleted within the refund period may be eligible for a refund (including bundled add-ons), separately purchased add-ons such as Dedicated IP, Privacy Protection, cPanel License, WHM License, WHMCS License, and SAN Storage are non-refundable upon deletion.
Miscellaneous CaveatsManaging Bulk Order Renewals
This article explains how customers and resellers can renew multiple orders in bulk using the Control Panel, including available renewal methods, validation rules, billing flow, and how to track bulk renewal actions.
Miscellaneous Caveats