Installing an SSL on cPanel

Step-by-step instructions for installing an SSL certificate on cPanel, including CSR generation and uploading the CRT and Private Key.

There are two scenarios:

1. You have both SSL and Hosting products with us
2. You only have Hosting with us
   
   

Scenario 1: If you have both SSL and Hosting with us
You will first need to issue/reissue the SSL certificate and then install it on cPanel.
Note: If you already have the CRT and Private Key, you can directly proceed to Step 3.

Step 1: Generate CSR from cPanel

1. Log in to your BigRock Customer Control Panel https://manage.bigrock.in/customer
   
    
   
   
2. Go to Orders and select the domain with the hosting product.
3. Click on Go to cPanel.
    
   
   
4. Inside cPanel, go to the Security section.
5. Click on SSL/TLS.
   
    
   
   
6. Generate a CSR by clicking on Certificate Signing Requests (CSR) option (2nd option).
   
    
   
   Steps to generate CSR is given here
   Note:
   For PositiveSSL and Comodo SSL, enter the domain name as the naked domain name (example: domainname.com).
   For Wildcard SSL, enter the domain name as *.domainname.com.
   
   

Step 2: Issue/Reissue the SSL Certificate

1. Go back to your BigRock Customer Control Panel.
2. Click on the domain name.
3. Under Backup and Security, locate the SSL Certificate product section and click on Issue/Reissue.
4. Paste the generated CSR and click Next.
5. Select a verification method and complete the domain verification process. Learn more about verification methods.
6. Once verification is completed, your SSL certificate will be issued.
7. Under the SSL Certificate section, click on View Details and copy the CRT (Certificate).
   
    
   
   

Step 3: Install SSL in cPanel

1. Go back to cPanel.
2. Navigate to SSL/TLS under the Security section.
3. Click on Manage SSL Sites (4th option).
   
    
   
   
4. Paste/upload the CRT.
5. Click on Autofill by Certificate.
   
    
   
   
6. Replace the CA Bundle from here: Domain Validated
   
7. Click Install Certificate.

Scenario 2: If you only have Hosting with us
Make sure you have:

• CRT (Certificate file)
• Private Key

If the Private Key is not available, you must reissue the SSL by generating a new CSR from cPanel. The private key will be generated along with the CSR.
Once you have both the CRT and Private Key, follow Step 3 above to install the SSL in cPanel.