How to Fix the WordPress White Screen of Death problem?

6 Methods to Fix the WordPress White Screen of Death Issue

1. Log in to your BigRock account using the following URL.
   URL : https://manage.bigrock.in/customer
   
   
2. Navigate to Orders and search for the specific hosting domain.
   
   
3. Under Manage Web Hosting, click on Go to cPanel.
   
   
4. In cPanel, search for and open File Manager. 
   
5. Check WordPress Core Files
   When the File Manager opens on a new tab, click on the public_html folder. Then, make sure that there are wp-config.php and .htaccess files. If you cannot locate them, download a new WordPress installation file and add these two files to the File Manager.
   
    
   

   Another step is to check for corrupt core files. If you have recently made changes to the core files, revert the changes first. Then, refresh your page to see if the WordPress white screen of death is still affecting the web page. If not – those changes were causing the problem.

   If that is the case, exchange the corrupted file with a new one using the WordPress installation file.
   
   

6. Increase WordPress Memory Limit
   
   

   Another reason for WordPress showing the white screen of death is insufficient memory. WordPress will set the limit to 128 MB by default. However, it is possible to increase it if your website contains plenty of media content and runs large scripts.

   When you are about to exceed the memory limit of your website, WordPress will display these error messages while editing:

   Fatal error: Allowed memory size of XXX bytes exhausted.
   Fatal error: Out of memory.

   Log in to your cPanel, navigate to MultiPHP INI Editor, Select your domain and increase the memory_limit value.

   

   
   Click on the Apply button and reload your website. Then, check if this has fixed the WordPress white screen of death error.
   
   
7. Check Plugins
   
   

   The WordPress plugin directory can include poorly coded plugins since it is an open-source platform – every plugin developer can add their own. These plugins can also cause the white screen of death.

   First, check if you have a caching plugin installed. A clear indication of whether a plugin causes this error is if the white screen of death is only visible from visitors’ browsers. To fix it, clear the WordPress cache to show the newest version of the site.

   The steps to clear the WordPress cache depend on the plugin you are using.

   
   If the white screen of death is still showing, disable all your plugins first. To do so, navigate to the wp-content folder on the File Manager. Right-click on the plugins folder and rename it to plugins-disabled.
   
   
    
   
   

   This step will disable plugins by tricking WordPress into assuming that the plugins folder does not exist. Thus, plugin files will not load on the site. If it fixes the WordPress white screen of death issue, it means that there is a faulty plugin.

   To identify which WordPress plugin causes this issue, disable the newest plugin first. If it is not the source of the problem, disable all of your WordPress plugins one by one. Do so by renaming each plugin folder and reloading your site to check.

   
   
   
   
8. Check Themes
   
   

   Using an incompatible theme can also be the reason for a WordPress site showing a white screen. If you started using the new theme before the error occurred, switch to the default WordPress theme.

   Even though you can switch themes on your WordPress dashboard, changing your WordPress theme on phpMyAdmin will also help disable the current theme file.

   To do so , follow the steps below:

   Access your cPanel, head over to Databases → phpMyAdmin, and open your database.
   
    
   Click on the wp_options table and find the template and stylesheet values.
   
    
   You will see your current theme name under the option_value column. Double-tap both values and change the name to the default theme name. In this example, it’s astra.
   Reload the site to check if the error persists. If this method fixes the issue, use a different theme or delete and reinstall the corrupted one.
   
   

9. Check WordPress Error Logs
   
   

   Enable WordPress Error Logging

   Log in to cPanel.

   Open File Manager.

   Go to your WordPress root directory (usually public_html).

   Locate and edit wp-config.php  change the value from false to true.
   
   Reload the site to check if the error persists. If this method fixes the issue.

10.  Fix File Permission Issues
    
    

    Another way to fix the WordPress white screen issue is to adjust the file permission.

    Here are the steps to fix file permission issues on cPanel:

    cPanel  will set the permission values to:

    For files, the default setting is 644.
    For folders, the default setting is 755.