Email routing in cpanel

Email Routing in cPanel via BigRock

Step 1: Log in to the BigRock Dashboard

Visit the BigRock website and log in using your registered email address and password.

Step 2: Search for Your Domain

After logging in, navigate to the Orders section and search for the domain associated with your hosting account.

Step 3: Access Hosting Details

Click on My Hosting from the top menu to view your active hosting services.

Step 4: Log in to cPanel

Under the hosting details section, click Go To cPanel. You will be logged in automatically without needing additional credentials.

Step 5: Navigate to Email Routing

In cPanel, go to the Email Routing option under the Email section.

Step 6: Configure Email Routing

• Select the correct routing option based on the domain’s MX records. Choosing the wrong option can break email reception for the domain.
• Automatically Detect Configuration: Allows cPanel to automatically determine the correct routing based on MX records.
• Click Change to apply the selected email routing configuration.
  
   

Email Routing Types in cPanel

cPanel supports three types of email routing based on the domain’s Mail Exchanger (MX) records:

• Local Mail Exchanger: The lowest numbered MX record points to an IP address on the hosting server. Emails are delivered locally.
• Backup Mail Exchanger: The lowest numbered MX record points to an IP address not on the hosting server. This acts as a backup mail server.
• Remote Mail Exchanger: No MX records point to the hosting server’s IP. Emails are routed to a remote server.

Important Notes

• Always verify the domain’s MX records before changing the email routing setting.
• Incorrect settings may result in emails not being delivered to your server or mailbox.
• Use "Automatically Detect Configuration" for most standard setups unless you have a custom mail server.