Whois Data Verification (RAA)

As per the Whois Data Accuracy Specification introduced by Internet Corporation for Assigned Names and Numbers [ICANN] and effective from 1 January, 2014, every Registrar is required to verify the email address of the Registrant contact of the domain name, within 15 days of:

• A domain name being registered with unverified Registrant Contact email address,
• A domain name being transferred in from another Registrar,
• Registrant Contact being replaced by a Contact with an unverified email address,
• Email address of the Registrant Contact being modified to an unverified email address, OR an unverified email address being associated with a domain name, after the domain name is moved to another Account.

Accordingly, an email would be sent from the system to the Registrant Contact email address for verification, upon one of the above actions being performed.

If the Registrant Contact does not complete the verification process within 15 days, the domain name would be deactivated. It would then resolve to a page indicating the reason for the deactivation, along with the instructions to activate the domain name. The domain name would be activated, once the verification has been completed.

To Re-send the Verification Email

Step 1: 

• Log In to Your Customer Portal of BigRock
• Go to https://myorders.bigrock.in and log in with your credentials.

Step 2:

• Go to Orders Section 
• Click on "Orders" in the top menu to access your order details.

Step 3:

• Click on the domain name for which the RAA verification is pending

Step 4: 

• You will see an option to resend the email to your registrant email address under domain registration. Click on Resend email. You will receive an email, click on the verification email post which the RAA verification should be completed.