Verifying domain ownership for Titan Emails
Before you can start using Titan Email, you must verify that you own your domain. Domain verification is a mandatory step to ensure that your “From” email address is valid and to prevent unauthorized users from sending emails using your domain.
If domain verification is not completed, you will see a banner in your Email Control Panel with an error message indicating that email services are not yet activated and prompting you to connect the domain.
To resolve this, you must verify domain ownership by adding the required MX and TXT records to your domain’s DNS settings.
Why Domain Verification Is Required
- Confirms that you are the legitimate owner of the domain
- Prevents email spoofing and misuse of your domain
- Enables sending and receiving emails via Titan Mail
Steps to Verify Domain Ownership for Titan Email
Follow the steps below to configure the required DNS records:
- Log in to BigRock Customer Panel
- Go to Orders
- Select the domain associated with the Titan Email product
- Click on Go to Admin Panel
- In the Admin Panel, navigate to Connect Domain
- Locate MX Records / TXT records
- Add or replace the MX records with the following values:
Name / Host: @ or leave it blank
Value / Points To: mx1.titan.email
Priority: 10
TTL: 1 hour or 3600 seconds
Repeat the above steps for all MX entries listed in the DNS table provided below.
| Record type: | Priority: | Host (Name / Alias / Address): | Value (Answer / Destination / Data / Content / Text): | TTL (Time To Live): |
| MX | 10 | @ Or leave it blank. Your hostname can require you to enter your domain, which looks like yourdomain.com, into this field. | mx1.titan.email | 3600 Or leave it to default |
| MX | 20 | @ Or leave it blank. Your hostname can require you to enter your domain, which looks like yourdomain.com, into this field. | mx2.titan.email | 3600 Or leave it to default |
| Record type: | Host (Name / Alias / Address): | Value (Answer / Destination / Data / Content / Text): | TTL (Time To Live): |
| TXT | @ Or leave it blank. Your hostname can require you to enter your domain, which looks like yourdomain.com, into this field. | v=spf1 include:spf.titan.email ~all | 3600 Or leave it to default |
After DNS Configuration
Once all required DNS records are added:
- DNS propagation takes 4-8 hours (usually up to 24 hours)
- Titan will automatically verify your domain.If the domain is not verified automatically, return to the same screen in your Email Control Panel, select the checkbox, and click on Verify to recheck and apply the changes.
After successful verification, you will see a confirmation message in your Email Control Panel, and you can start sending and receiving emails using Titan Mail.