Suspending An Email Account in Business / Enterprise Email

If you wish to temporarily block access to a particular email account, you can suspend the account. Suspension of an account:
 

• Stops the user from logging into the account or accessing it through their email client.

• Stops new email from being delivered to the account.
   

How is this different from deleting the account?
 

The difference between suspension and deletion is that on deleting an email account, all email that is already delivered to the account will also be deleted. Suspending an account would not affect the emails that have already
been received before the suspension.

Steps to Suspend an Email Account

1. Log in to the BigRock Portal
   
    
   
   
2. Search for the Business or Enterprise order under the Order section
   
    
   
   
3. Click on Go to admin panel
   
    
   
   
4. Click on Mail, Go to Manager users
   
    
   
   
5. Locate the account that you want to suspend, and select the check box of the email
   
    
   
   
6. Click on Suspend.
   
    
   
   If you wish to re-enable a suspended account, simply select the suspended account from the user list and click on Unsuspend.