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Knowledge Base

Changing Name Servers of a Domain Name on BigRock

Follow the steps below to modify the nameservers of the domains: 

1. Navigate to your hosting order and copy the name servers.
If your hosting provider isn't BigRock, contact your provider and acquire the hosting name servers. 

2. Log In to Your Customer Portal of BigRock

Go to https://myorders.bigrock.in and log in with your credentials.

3. Go to Orders Section 

Click on "Orders" in the top menu to access your order details.

4. Select the Order 

Click on the specific order you want to add a nameserver.



5. Update Nameservers

Remove all existing NS values, update the new values, and click on Update Name Servers.

 

Limitations: 

  • A minimum of 2 Name Servers is mandatory.
  • A maximum of 13 Name Servers is allowed.

IMPORTANT NOTE: 

Once a DNS update is saved, it typically takes 24 to 48 hours to fully propagate worldwide as the DNS changes need to update and synchronize across global servers. This process is automated and depends on internet service providers and DNS resolvers, therefore it cannot be expedited or manually controlled. During this period, some users may see the updated changes immediately, while others may still see the previous configuration until propagation is complete.

 

 

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