Dear Customer, 

Please be advised that our Shared Windows hosting servers will be undergoing maintenance as per the schedule and reason mentioned below. 

Maintenance Window 

Start time: 2023-11-09 20:00:00 ISTEnd Time: 2023-11-09 23:00:00 IST

Reason: Resource upgradation on Windows servers. This will provide several benefits, including improved efficiency, performance, and overall functionality of servers 

 

Services or Components  Expected Downtime 
File Upload (FTP)  Restricted to 12 hours before the maintenance start time 
Website Service (IIS)  As FTP is restricted to 12 hours before the maintenance start time, websites may show below error: 

The current identity (Servername\username)) does not have write access to ‘D:\INETPUB\VHOSTS\domain.com\tmp’. 

Email Service  2 to 3 hours during the maintenance window 
Plesk Panel 
Database Service 

 

 

Please feel free to contact our support helpdesk in case you have any queries.